Frequently Asked Questions
1-How is extra virgin olive oil different from regular olive oil?
Regular (refined) olive oil is processed using heat or chemicals, which strips flavor and nutrients. EVOO is cold-pressed and unrefined, retaining antioxidants and healthy fats.
2-How should olive oil be stored?
Keep it in a cool, dark place, away from heat and light. Use a dark glass bottle or stainless-steel container. Once opened, try to use within 2–3 months for best flavor.
3-What is the origin of our olive oil?
Our olive oil comes from olives grown in a region called “Koura” located in Lebanon.
4-How can i track my order?
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package
5-Where do you ship from?
All orders are shipped from our location in Brooklyn. NY
6-What if something I ordered arrives damaged?
Oh no! contact us right away and we will fix it.
7-What is your return and exchange policy?
Due to the nature of our products, returns are not available.
8-Is your packaging sustainable?
We are committed to reducing our environmental impact and encourage our brand partners to do the same. We prioritize brands using recyclable materials (like glass), minimal packaging, and biodegradable options whenever possible. We also strive to use eco-friendly materials in our own shipping practices, such as recyclable boxes. We're continuously working to improve our sustainability efforts.